Onboarding Process

How to get started?

Our seasoned professionals are available to offer guidance and support throughout the onboarding process and beyond.

At Virtus Remittance and Payment, we recognize the paramountcy of providing meticulous and thoughtful support to our esteemed customers. As a result, we make it our top priority to ensure that our clients receive the requisite assistance to effectively address any concerns or issues they may encounter. Our team of consummate professionals is wholeheartedly committed to delivering exceptional service to our customers, and we take pride in doing so. Please do not hesitate to contact us if you require assistance or have any inquiries. We are always available to assist you every step of the way.

  1. 01

    Contact

    Please do not hesitate to contact us through either our email form or by phone. We appreciate the opportunity to be of assistance.

    Contact

  2. 02

    Submission of the Required Documents

    In order to proceed with the review process, we kindly request that you submit several mandatory documents. Please note that in some cases, we may require additional details pertaining to the required documents and may contact you accordingly.

  3. 03

    Review

    Upon receipt of the materials you have submitted, we intend to provide a comprehensive review in order to offer you the payment solution you desire. This review process can be completed within a 24-hour period, provided that all the necessary information and documents are readily available.

  4. 04

    Account setup

    Upon the completion of our review process, we will furnish you with the essential credentials to access our suite of payment solutions. Our team of proficient professionals is readily available to provide you with prompt and efficient assistance should you require it.

  5. 05

    Finalization

    Our team's primary objective here is to ensure that the solutions we offer align with your specific requirements, and keep you informed throughout the process. Additionally, we offer comprehensive support to help you navigate the menus and payment system for seamless usage.

  6. 06

    Start using!

    Welcome to Virtus!

    We are grateful that you have selected our innovative and user-friendly payment solution, and we are eager to assist you in achieving success in your business endeavors. We hope that your partnership with us marks the beginning of a long and fruitful journey, and we will do our utmost to ensure that your experience with Virtus is seamless and rewarding.

Our unwavering commitment to excellence and professionalism sets us apart. We take pride in offering top-quality solutions and support, and we are confident that our services will exceed your expectations. Please do not hesitate to reach out to us for any clarifications or support.